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Canopy Software is a service-based company, not a product-based company. We
have no products to sell or customize. Our goal is to provide you with the
appropriate software solution for your business. The following describes typical services we offer when working with a customer:
Understanding Your Business Since Canopy Software is highly
service-oriented, we work with you face-to-face to discuss your business and
your vision of upgrading your software systems. Since we have no products to
sell, the focus is only on the needs of your business and how a customized
software solution can help you leverage technology to allow for growth, sell
more products, manage your employees better, process orders faster, make better
decisions, allocate resources more efficiently, etc. etc.
Designing a Software Solution Only after understanding the needs of your
business can we design a custom solution. All of the features necessary to
support your business are incorporated into a functional website design. One of
the primary objectives for each solution is ease-of-use. We employ a
recognizable and consistent website design that make it easy for new and
advanced users alike. In many cases, we can design your system to match exactly with your public website, so
your website and online business site appear as one.
Integrating Systems and Data It’s common that a business needs to
upgrade, replace or create a new web-based component to support part of the
business process, while other systems support other business processes. When
this occurs, systems integration is necessary. Canopy Software works to
integrate your existing website or systems with the newly created solution.
This often requires a similar website design and/or migrating existing data
from currently used systems to an updated format.
Hosting and Maintaining the Software Solution In addition to developing
an easy-to-use custom solution, we host the website and solution in a secure data
center. The burden of backing up data, maintaining servers, upgrading operating
systems, managing SSL certificates, and managing data security is removed from your
staff. Having multiple Canopy Software Inc. customers share the same hardware
and database licenses makes it less expensive to provide a fully customized
solution.
Supporting your business for the long-term As we work together, our team
will gain an intimate understanding of your business process and culture. With
this knowledge, we can implement changes faster and provide guidance in the way
of technology. We truly become your partner for dynamic online business
solutions. As your business continues to change and grow, Canopy Software is
available to quickly respond and keep your software updated with your business
process.
We have over 15 years of
experience in developing software solutions to fit many different business
applications. Over the years we have developed large-scale systems with complex
business logic as well as simple custom database solutions. Listed below are
some examples:
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Accounting systems
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Tracking systems
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Customer Relationship Management systems
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Full-featured content-based subscription website
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Knowledge-based systems with complex business rules
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Customer Service Systems
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Online applications
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E-commerce and online payment processing
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Advisory systems
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Order-taking, order-handling, and order-shipping systems
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Lease Management Systems
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Knowledge Bases
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Case Management Systems
- Scheduling Systems
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